Message Image  

CX Day Blog Carnival: CX CORE COMPETENCIES

By CXPA Admin posted 10-07-2014 10:45

  

CX Day Blog Carnival:  Customer Experience Core Competencies

Happy CX Day!

On this "customer experience holiday” focused on celebrating great customer experience and the professionals who make it happen, we are thrilled to share insights from many of the leading bloggers in the space. We asked the bloggers to share their thoughts in one of six broad topics. You will find links to their posts below.

Grab some peanuts, popcorn, cotton candy, or carnival food of your choice and enjoy reading these very informative posts.

Topic 1: CX Strategy

Topic 2: Building a Customer-Centric Culture

Topic 3: Customer Experience Design & Innovation 

Topic 4: CX Metrics, Measurement and ROI

Topic 5: Organizational Adoption and Accountability

Topic 6: VoC Customer Insights and Understanding

0 comments
475 views

Permalink

Tag

Comments