Hall of Fame

As an association dedicated to the advancement and visibility of customer experience professionals and their success stories, we have 4 awards to recognize contributions, accomplishments and innovation in the field.

Please explore the awards below and consider how you can nominate, recognize, submit and participate.

Click here to receive Innovation Award announcements

Who's Eligible: Brands that do not sell CX products or services that have implemented innovative and successful customer experience initiatives. View 2019 Winners and Finalists

Award Frequency: Annual awards

Awards Announced: May

Who's Eligible: CXPA members who went above and beyond!

Award Frequency: 
Quarterly: MVP

Annual: Extra Mile (Announced in May)

Who's Eligible: Individuals who are exemplifying excellent customer experience and making an impact on their organization and its customers. View Criteria

Award Frequency: Annual awards

Awards Announced: October

Click here to receive Impact Award announcements