2018 CX Impact Award Finalists - Practitioner
Bob Buiaroski, Senior Vice President, Customer Experience - Manulife
Brian Burba, Vice President, Global Customer Success - CA Technologies
Peggy Carrieres, CCXP, Vice President, Strategy and Customer Experience - Avnet
Miles Courtney-Thomas, Global Head of Customer Service, Experience & Intelligence - International Baccalaureate
Elizabeth Curtin, Program Manager: Orchestrating a Unified Customer Experience - PTC
Samantha Hall, Customer Experience Leader - Renewal by Andersen
Seth Hall, Senior Vice President of Customer Experience - Philadelphia Insurance Companies (PHLY)
Musa Hanhan, CCXP, Senior Director, Customer Experience & NPS - Genesys
Gökhan Kara, CCXP, Customer Experience Manager - Enerjisa
Elizabeth Killinger, Executive Vice President - NRG, President - NRG Retail and Reliant
Tarmianne Marshall, Senior Manager, Members - RAC
Leonardo Moraes, Client Tech Support Senior Specialist - Dell Technologies
Clint Payne, CCXP, Program Manager, Customer Experience - MultiChoice
Ann Rich, Senior Manager, Accelerated Design & Innovation - Adobe Systems Inc.
Bob Roark, CCXP, Vice President Service Management - NuAxis Innovations
David Shaw, CCXP, Customer Experience Manager - Sage
Karen Sweeney, Vice President, Member Experience - Bethpage Federal Credit Union
Joshua Tye, Director Customer Experience Operations - Compass Group
John Wompey, Vice President, Customer Care & Connectivity - Foot Locker, Inc.
2018 CX Impact Award Finalists - Provider
Guarin Coetzee, CCXP, LEAD: Customer Experience, Strategic Accounts - Smoke Customer Intelligence
Chris Cottle, Chief Marketing & Strategy Officer - MaritzCX
Jackie Hoover, Senior Vice President, Innovation, Solutions, Marketing & Sales Support - C3i Solutions
Paula Kennedy Garcia, Vice President, Market Lead EMEA CEU - Convergys
Katrina Novakovic, Business Architect - Red Hat
Andrew Park, CCXP, Vice President, Customer Experience Strategy - InMoment
Claire Sporton, Senior Vice President, CX Innovation - Confirmit
Luke Williams, Head of CX Strategy & Thought Leadership - Qualtrics