Discussion Forum

CXPA Community Guidelines

How to Use the Member Forum

The CXPA discussion forum is where members discuss challenges, share successes, and learn from one another. When posting or replying to posts, please adhere to CXPA’s policy regarding self-promotion and non-solicitation. Any content that violates the policy will be removed.

If you are looking for a CX service provider, the best place to look is the CX Marketplace. There you will find an array of fantastic vendors and consultants ready to help you. CXPA’s non-solicitation policy means vendors cannot promote themselves in response to requests for vendor recommendations on the forum. That’s why we recommend the Marketplace for vendor suggestions.

If you have a more sensitive issue and would like expert input, feel free to pose your critical questions to our CX Expert Panel.

Log in to see this information

If you are not a CXPA member, please visit the Join tab to learn more about our member benefits.