See CXPA Community Conversation videos about Diversity, Equity and Inclusion to continue to spark inspiration and innovation around growing topic concerns and efforts.
Started a Diversity & Inclusion Learning Community to help foster a supportive community to increase diversity and diversity resources in the CX field
Created an Advancing Minority Professionals in CX community to provide a forum for connection and support toward equity.
First Boston and Atlanta CXPA session held on July 29, 2020 on Inspiring Racial Equity. Watch replay here
Member Town Hall on August 4, 2020 to gather your feedback and hear priorities, summarized in this blog post.
Established two diversity and inclusion committees; Diversity Advancement Committee, Welcoming Environment Committee. Learn how to get involved here.