Experient Group is looking for a Senior Customer Experience Consultant. Experient Group is a consulting firm focused on delivering practical and effective business, transformation, and technology solutions. We are searching for Customer Experience Consultants to lead and support customer experience engagements with our clients.
(Atlanta, GA, U.S.) CCXP Preferred
Humana is seeking a Director, CX Insights and Analytics. The Director, CX Insights and Analytics is a proven data-driven leader who is passionate about customer experience, has experience in developing experience measurement strategies, designing measures and leading the implementation of analytical tools, and has experience measuring member success along the journey. This leader will be responsible for developing a customer experience measures approach that helps Humana achieve its goal of reimagining healthcare and being more than health insurance by caring for and about people.
(Louisville, KY, U.S.) CCXP Preffered
Verizon is seeking a Manager, Customer Experience Insights. Verizon is looking for a insights professional to be a part of a new customer experience research team within the Customer & Marketplace Insights group. This team will be driving change by championing the voice of the customer and uncovering insights about how to improve and transform Verizon’s customer Experience. You will be responsible for custom customer experience insights for Verizon, including customer journey exploratory and validation, new experience ideation and concept validation, identifying customer pain points and researching tactical and transformational solutions. You will work closely with various parts of the CMI team including the brand & NPS tracking team, the value proposition team, and the UX research team. Your key stakeholders will be a part of CX, Design, and Retail Experience.
(Basking Ridge, NJ, U.S.)
American Modern Insurance Group is looking for a Director, Customer Knowledge, and Insights. The Director (Head) of Customer Knowledge and Insights leads a core service in the Customer Experience consultancy team within American Modern Insurance Group, a group company of the Munich Re Family. You will oversee the current research and VoC analyst functions and consolidate this practice and mature it as a core competency and competitive edge for our business.
(Cincinnati, OH, U.S.)
H&R Block is looking for a Vice President of Customer Experience. The Vice President – Customer Experience (VP-CX) will report directly to the Chief Product & Experience Officer and lead the customer experience, product and design teams. This role will lead the teams evolving and optimizing the Customer Experience organization and CX innovation and delivery across all business lines and digital service delivery platforms on behalf of H&R Block, ultimately generating ~$1B in attributable revenue annually.
(Kansas City Metropolitan Area)
Higher Ground Education is seeking a Senior Director of Customer Experience. The Senior Director of Customer Experience will report directly to the VP of Schools with the sole purpose of providing unparalleled customer service to our ever-scaling customer base. This includes but is not limited to, developing and implementing strategies to build customer relationships, create memorable end-to-end user experiences that provide top-rate satisfaction.
(Columbus, OH, USA)
Bond Brand Loyalty is seeking an Experience Strategist (Learning & Development). At Bond we design innovative solutions for our clients, helping them build ever-stronger loyalty to their brands. That can take us in some pretty amazing directions, and as an Experience Strategist you’ll have your hands on the wheel as we drive the future of loyalty through memorable employee and customer experiences. Do you love working with clients? Are you looking for an opportunity to be a strategic consulting partner to our clients and develop unique solutions that deliver real business results? Then we want you to join our dynamic team.
(Mississauga, ON, USA)
Softchoice is seeking a Customer Insights Program Manager. As a Customer Insights Program Manager in the Customer Experience Office (CXO), you will have the opportunity to work with many cross functional teams to find solutions to the toughest challenges that affect our customers.
3M is looking for a Customer Experience PMO. As Customer Experience Project Manager]you will play a key role for Customer Experience area in the division of Customer Operations. In this role you will be able to improve the customer experience across the entire customer journey by providing a framework to turn customer insights into action by embedding the voice of the customer into 3M decisions.
(Mexico City, Mexico)
New Jersey Resources (Remote) is seeking a Lead Customer Experience Analyst. Energize your future at New Jersey Resources (NJR). We are a Fortune 1000 employer located at the Jersey Shore in Monmouth County, and named a Most Trusted Brand among the country’s natural gas and electric utilities. Join our diversified energy company as we pursue a reliable, sustainable, cleaner energy future. You’ll find a friendly, community-minded work environment, where recognition for your work and opportunities for growth and development are complemented with competitive pay and benefits. That’s NJR Life.
(New Jersey, Remote Position)
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