American Tire Distributors is looking for a Manager Customer Insights. Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.
(Huntersville, NC, U.S.)
Diebold Nixdorf is looking for a Manager, Customer Experience. As the CX Manager, you will ensure all Software activities represent the voice of the customer and market. You’ll look end-to-end from a customer perspective to ensure all software touchpoints are simple, intuitive, and create a positive customer experience. You will collaborate across multiple teams, engage with internal stakeholders, and coordinate external advisory resources to conceptualize, design, and deliver a constantly evolving signature customer experience that supports our mission to drive long-term customer loyalty and exponential revenue growth.
(Atlanta, GA, U.S.)
SageSure is seeking a Customer Experience Transformation Specialist. As a key contributor for our growing Customer Experience team, you will be focused on improving customer experiences as we focus on becoming the lead market to our producers for coastal residential property insurance. We are looking for a results-driven individual with experience managing customer experience projects and initiatives.
(Cincinnati, OH, U.S.)
Harte Hanks is seeking a Researcher. You will be a key leader in the design and execution of customer experience research and analysis efforts. By being the “voice of the customer”, you will utilize research data and insights to represent a comprehensive view of customer and partner needs and pain points. You will translate and solve business problems and questions in a way that is beneficial to stakeholders. You will manage relationships with clients and stakeholders to ensure proper guidance in developing products, solutions and services that are right for the customer.
(Raleigh, NC, U.S.)
CO-OP Financial Services is seeking a CX Activation & Solutions Design Director. We are seeking a talented CX Activation & Solutions Design Director to drive customer loyalty, satisfaction and revenue by working with CX leadership and all levels of leadership across the business to design optimal End to End client and member experiences. The person in this role will lead analysis and synthesis of relevant VOC/VOE/VOM data, and help translate into prioritized improvement initiatives.
(Rancho Cucamonga, CA, U.S.)
DiDi is looking for a Customer Experience Operations Manager (CDMX-Food). The CX Ops Manager will be responsible for managing the best practices on Customer Service flows and product improvements. This role will align, design and improve customer services processes and CX Product, benchmark, prioritize and implement best practices identified in different countries, companies & cultures. You will also lead strategic projects in order to improve the national customer experience.
Tata Consultancy Services is seeking an Engagement Director - CX Transformation Strategy. Work with various TCS units to shape engagements focused on improving an organization’s Customer Experience capabilities. Individual contribution on engagements in the role of Senior SME, Steering Committee advisor, Business Architect, executive coach, etc. – may also serve as core Program Leader as needed. Engage with key client stakeholders across the client to generate a common view of the CX Strategy & Design, business processes and implementation roadmap.
(Atlanta, GA, U.S.)
Equitable Bank is seeking a Manager Customer Experience Insights & Strategy. The CX Insights & Strategy Manager will be responsible for supporting the Senior Director, Customer Experience and EQ Operations by leading a variety of strategic, customer-centric projects, including new opportunity identification and evaluation, customer research, prototyping, concept testing, and product development support.
(Toronto, ON, Canada)
Note: There is often very high competition for these openings, and we apologize if you discover that any of these links have become outdated between the time of posting and your visit to the site. (If you discover a positing is out of date, please let us know at firstname.lastname@example.org.)