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A while back, one of my service providers sent me an invitation to fill out a survey. As I’ve stated before , sometimes ...
CXPA Opens Nominations for 2022 Emerging Leader in CX Award Want to recognize an emerging CX leader? ...
According to McKinsey & Company, consumer companies score 65% to 85% on customer satisfaction. But the average score ...
CXPA is shocked and saddened by the horrific mass shooting motivated by racial hate on Saturday, May 14 in Buffalo, New York. ...
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