The CXPA is governed by a Board of Directors elected from membership. The Board of Directors provides volunteer leadership to ensure that CXPA is "by members, for members."
The CXPA is supported by a world-class association staff provided by Jaffe Management. The staff attends to the day-to-day operations of the CXPA, working with the Board, volunteers, members, and partners to deliver value to CXPA members and the CX community.
South Carolina, USACXPA CEO Greg@CXPAglobal.org | Meet Greg
Minnesota, USAOperations Manager Email Shelly | Meet Shelly
Florida, USADigital Experience,CCXP Program Director Adrienne@CXPAglobal.org | Meet Adrienne
Florida, USAMarketing Manager Joy@CXPAglobal.org | Meet Joy
Ohio, USAContent Manager and Associate DirectorGabe@CXPAglobal.org| Meet Gabe
New York, USAVolunteer & Workgroup ManagerNicole@CXPAglobal.org | Meet Nicole
Kentucky, USAProgram Associate Rachel@CXPAglobal.org | Meet Rachel
Georgia, USAMembership Engagement Manager Jennifer@CXPAglobal.org| Meet Jennifer