Profile

CCXP
CXPA Book of Knowledge
DIVERSITY ADVANCEMENT
CX in HIGHER EDUCATION

Contact Details

Akron, OH

Bio

Gabe Smith, CCXP, serves as CXPA’s Content Manager, where he creates and curates relevant, timely, and useful content that increases engagement in the CXPA and advances CX practice. Prior to joining CXPA, Gabe was a CX practitioner for several years with the American Cancer Society, where he led programs and projects aimed at improving CX for ACS signature fundraising events as well as patient service programs across the country.

Gabe is a Dad to two growing little girls, an avid comic book collector, a professionally-trained actor, and a faithful, lifelong fan of the Kansas City Chiefs.

Industry

  • Non-Profit