CXPA Europe

Welcome to CXPA Europe!

On behalf of CXPA Europe, we’re excited to welcome you to this space dedicated to our growing community in Europe. Our mission is to advance customer experience understanding across the region while fostering local connections and building a vibrant network of CX professionals.

CXPA Europe plays a key role in shaping the future of CX, transitioning from an advisory council to a strategic growth council with a greater focus on engagement, partnerships, and tailored content for the European market. As we continue to develop this space, we look forward to sharing more insights, opportunities, and ways to get involved.

For now, this page highlights key individuals and resources within our community, with more to come! Be sure to stay connected as we expand our initiatives, including regional newsletters, event collaborations, and CXPA’s growing presence across Europe.

Need Assistance?

  • If you have any questions or need further information, please feel free to reach out to Alex, Ana, or Nicole.
  • Stay updated by following our newsletters and joining our upcoming events.
    • Please Note: To receive the Europe Regional Newsletter, you must be a CXPA member.

We look forward to your active participation and contributions!

Quick Links and Upcoming Events

Celebrate CX Day in Europe

Europe Regional Updates

Discover insightful CX statistics from the European region in the following links and videos.

Europe Region Council Leaders

Buyer Brain
Chair
Rokkets Group
Co-Chair, Vice Chair
Hotel Okura Amsterdam
Council Member
Ignite.cx
Council Member
Elephant Istanbul
Council Member
ILoveCX
Council Member
Edwin Best CRM & Cx
Council Member
Medallia
Council Member
Авито
Council Member
Workplace Options
Council Member
Customer Start
Council Member
Integria Consult
Council Member
Aube Conseil
Council Member
2CV
Council Member
Cleeng
Council Member
Smart Role
Council Member

CCXPs in Europe

We take great pride in the accomplishments of individuals in Europe who have obtained and upheld the Certified Customer Experience Professional (CCXP) certification. Click the button below to view the list of CCXPs in Africa. For further information about the CCXP program and to chart your journey towards certification, please visit the official CCXP website.

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