CXPA Canada

Our vision is to empower CX Professionals to do their best work and envision a future where every CX professional in Canada has the tools, knowledge, and network needed to drive exceptional customer experiences.
We are committed to building a thriving community of dedicated and highly skilled CX practitioners through best-in-class Forums for Education, Networking and Celebration. 
Whether you cheer for the Habs, Blue Jays, Mooseheads, Dogs, Roughriders, Bluebombers, Flames, Canucks or Nordiques, we want you to feel at home with us. Here you will have access to all the Canadian content you need to build customer-centric organizations, regardless of your background, sector, segment or industry. 
As Canadians are famous for apologizing, with the most common word in our vocabulary being “Sorry,” we intend to work hard together to empower generations of CX professionals to have a lasting impact across the globe. That said, we won’t always get it right and encourage you to connect with our leadership team at any point with comments, questions or suggestions on how we can better serve you:
We sincerely thank you for your interest in joining the CXPA community and look forward to engaging with you soon!
Best Regards.
Your CXPA Canada Regional Council

Quick Links and Upcoming Events

Celebrate CX Day in Canada

Canada Regional Updates

Discover insightful CX statistics from Canada in the following links and videos.

Canada Regional Council Leaders

Valtech Canada
Chair, Council Member
Chair, Council Member
CX Connector
Council Member
Levidi Consultancy Inc.
Council Member
Council Member
ATB Financial
Council Member
CXPA Toronto Network
Council Member
Council Member
SG Consulting
Council Member

CCXPs in Canada

We take great pride in the accomplishments of individuals in Canada who have obtained and upheld the Certified Customer Experience Professional (CCXP) certification. Click the button below to view the list of CCXPs in Canada. For further information about the CCXP program and to chart your journey towards certification, please visit the official CCXP website.

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