Get Involved

Connect With Others

CXPA is a community by members, for members. Whenever there is interest by members to come together and collaborate, CXPA wants to support such gatherings – whether through an online community, mentoring relationship, or local CXPA Network.

The options for coming together are limitless, but here’s a guide to our most popular types of involvement:

These groups are comprised of CXPA members and guests in a city, state or region who come together several times throughout the year to support and advance the CX community in that area. Join Networks near you, and view information about Networks in areas you may visit by browsing the CXPA Networks.

Member-Created Communities

These groups are comprised of CXPA members who have common interests, characteristics or goals and want to collaborate with like-minded people. Examples of member-created communities include industry interest circles, project-based collaborations, and meet-ups of event attendees. Browse the current groups by selecting “Member-Created Community” in the dropdown search below.

Have an idea for a member interest community?  Email

CXPA’s Mentoring program connects CXPA members in search of a mentor with an experienced CXPA member that is willing to serve as an advisor and counsel. Find your next mentoring match opportunity here »

CXPA accomplishes its works thanks to the time and talent contributed by CXPA Volunteers. A variety of opportunities are available, including many activities that can be completed independently without the obstacle of time zones or travel. Find your way to give back through volunteer opportunities here »
The CXPA community includes CX practitioners, consultants and providers from nearly every industry and in all parts of the world. Explore the CXPA member directory and make a connection here »

It’s the involvement in my local CXPA community that has had by far the most significance. As a member of the events planning committee and an attendee of almost every event, I have made so many connections in the CX community, connections that have resulted in new friends, interesting lunches and happy hours, and this openness and willingness to share our CX struggles, secrets and successes with like-minded people. All that has been because of the CXPA.”

- Jason Kapel CCXP, Director of Customer Experience, Prudential, Individual Life Insurance

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To view the community in the directory, you must be logged in. CXPA members can log in using their email and password. New visitors should first
create a web account.

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